Angel Speaks Communications Products

fax (630) 869-1741
email: AngelSpeaksProd@aol.com

Return Policy

Digital Products

Please note that Digital Products or any products delivered by download may not be returned, nor can a refund be given.

Note: the following items may be subjected to a restocking fee.

When returning item, please use shipping/tracking confirmation and notify us with this information.

MyCommunication Board/MyTalking Checkout

Please note that this policy does not pertain to any software that was delivered digitally.  The return policy for software developed by Angel Speaks Communications Products is:

  • You must contact us in writing (email is OK AngelSpeaksProd@aol.com) for return authorization with 15 days upon receipt.
  • Product arrives damaged: within 15 days return with original packaging and receipt for a replacement.
  • Product not compatible with your system: within 15 days return with original packaging and receipt.  Please note: our website lists the supported operating systems.  If your operating system is not supported, then we will not refund shipping/handling, or reimburse you for return shipping.
  • If you are not satisfied with the product: within 15 days return with original packaging and receipt. We will not refund the shipping/handling, or reimburse you for return shipping.
  • If you decide not to accept the terms of the End User License Agreement: within 7 days return with original packaging and receipt. We will not refund the shipping/handling, or reimburse you for return shipping.

Picture This...

The return policies for Silver Lining Multimedia will take precedence for their software.

KeyTec Inc Magic Touch Displays 

Keytec's return policy is packaged with the display.   There is a restocking fee and return authorization is required.

Porta Communication Book

Due to the personalized nature of this product, the following return policy is in place:

  • You must contact us in writing (email is OK AngelSpeaksProd@aol.com) for return authorization with 15 days upon receipt.
  • Product arrives damaged: within 15 days return with original packaging and receipt for a replacement.
  • Within 15 days, if the book or any of the pages is damaged, return the damaged item(s) for replacement.
  • After 30 days, there will be a charge to replace any damaged component of the book

Do It Yourself/Print It Yourself Porta Communication Book

All components of these kits must be returned in their original unopened condition.

  • You must contact us in writing (email is OK AngelSpeaksProd@aol.com) for return authorization with 15 days upon receipt.
  • Product arrives damaged: within 15 days return with original packaging and receipt for a replacement.
  • Within 15 days, if the book or any of the components is damaged, return the damaged item(s)

Return to:

Angel Speaks Communication Products
Post Office Box 262
Downers Grove, Illinois 60515-0262